WhatsApp Commerce Automation Built for Kenya
Jumuika Hub KE automates customer inquiries, order workflows, and payments directly through WhatsApp. Manage everything from a single dashboard without leaving the platform your customers already use.
Built for Scale, Designed for Every Vendor
Jumuika Hub KE operates as a multi-tenant SaaS platform designed to support thousands of independent vendors simultaneously. Each vendor account operates in an isolated environment where WhatsApp conversations, product catalogs, automation workflows, and order records are stored independently. This architecture ensures vendor data isolation, system scalability, and secure access control while allowing the platform to process high volumes of customer interactions across multiple businesses.
API Processing Layer
Incoming WhatsApp messages are received through the WhatsApp Business Platform webhook system and processed through Jumuika Hub KE's API layer. The processing engine evaluates message content, triggers automation workflows, and routes responses back to the WhatsApp Business Platform. External services such as payment gateways and inventory updates communicate with the platform through secure REST API endpoints and webhook callbacks.
Scalable System Infrastructure
The Jumuika Hub KE platform is designed using scalable cloud infrastructure capable of handling high volumes of messaging events and transaction workflows. The system separates message processing, workflow automation, and data storage into dedicated services to maintain performance and reliability as vendor adoption grows.
Rule-based workflows that handle inquiries and orders
Jumuika Hub KE automates product inquiries, order confirmations, and payment-triggered responses. Set rules once, and the platform routes customer messages to the right workflow, reduces manual response time, and keeps order data synchronized in real time.
Secure Payment Verification With M-Pesa Integration
Jumuika Hub KE connects directly to M-Pesa APIs to request payments and receive instant confirmation callbacks. Every transaction is verified and logged before triggering order updates and inventory changes.
Your Inventory Updates Automatically When Orders Are Confirmed
Once a customer confirms payment through M-Pesa, Jumuika Hub KE instantly syncs that order with your inventory system. Stock levels update in real time, preventing overselling and keeping your records accurate across all sales channels.
Manage Your WhatsApp Business in One Place
Jumuika Hub KE brings all your customer conversations, orders, payments, and inventory into a single dashboard. See what's happening across your WhatsApp business at a glance and respond faster.
Your Data Stays Protected Under Kenyan Law
Jumuika Hub KE complies with Kenya's Data Protection Act and WhatsApp Business Platform policies. We encrypt all customer data, limit access to authorized staff only, and never sell or share your business information with third parties.